CONTROL
PANEL
How do I access my Control
Panel
You can access the Control Panel via the Internet, either
by clicking the link on our homepage, or by using the following
address:
https://controlpanel.interwovenweb.com
I forgot my password
You can't remember your password, no problem. Just email
support@interwovenweb.com, send us you website address,
account username, and the name of your primary contact on
the account. We will then reset your password.
How do I add a user
To create a new web user account:
1.Click the Web Users icon on the Domain administration
page. The Web Users page appears.
2.Click the Preferences icon to configure web user access
format and enable scripting capabilities. The Preferences
page opens.
3.To allow accessing web user pages via URLs like webuser@domain.com
select the corresponding checkbox.
Select the Allow the web users scripting checkbox to enable
scripting for web users' pages.
Click OK to submit your changes.
4.To add a web user, click Add Web User. You will be taken
to the Web User Configuration page.
5.Specify the name of the new web user, enter and confirm
the password for web user, specify the hard disk quota,
and select the available scripting options for the given
domain (if enabled in Preferences).
NOTE
Each web user creates a system account within web server;
therefore, you cannot have two web users with identical
names on the same server.
Do not use quotes, space and national alphabet characters
in the password. The password length should be from 5 to
14 characters and password must not contain the user's login
name.
6.Once you have completed all entries click OK.
As you create web users, the user names appear listed on
the Web Users page.
How do I upload my
Site
• Using Browser-based FTP
The follow
article explains how to upload your website to our servers
using FTP (File Transfer Protocal) through a web browser.
Most graphical operating systems have a browser installed
by default. The basic idea is to first establish a connection
with our server and your computer and then upload the files.
This will transfer your website to our servers so that others
can view your site on the internet.
To upload your files using a browser, please follow these
steps:
1. Open your web browser and enter ftp://domainname.com
in the address bar.
2. You will be prompted to enter theuser name and password
for this account.
Once you successfully login you will see a listing of
the files in your website on our server.
You can now drag files from your local computer into
this folder to upload files to our server or drag files
from this folder to your local computer to download files
off your website.
Note: in order for your site to show up when you type
in your domain name or IP address into a web browser,
the first page or the home page must be named one of these
file names:
* index.html (standard HTML extension)
* index.htm (standard HTML extension)
* index.shtml or shtm (standard SSI extension, used with
server side includes)
* index.asp (standard "active server page extension)
* default.html (standard HTML extension)
* default.htm (standard HTML extension)
* default.shtml or shtm (standard SSI extension, used
with server side includes)
* default.asp (standard "active server page extension)
If you require a different home page name (called a "default
document"), you can update it through the Control
Panel or we can accommodate your needs. Please let us
know what name you require. In most cases it is easier
to rename your home page to one of the documents above.
Please note that some file names (such as .asp and .shtml)
are reserved for specific types of web applications. If
you are unsure of which file extension to use, you can
probably safely use .htm or .html.
Also, these documents carry an "order of precedence"
as they are listed above. For example, if you have both
an index.html file and a default.html file, the index.html
file will show up when viewing your site with the domain
name or IP address.
• Using Microsoft Frontpage
The following article explain how to publish your
site using FrontPage. Once you publish the site it will become
accessible through the web.
To publish your site, please follow these steps:
1. Connect to the Internet through your Internet Service
Provider.
2. Open your website with FrontPage using File-> Open
Web.
3. In the File menu select Publish Web.
4. Enter your domain name (http://yourname.xyz) or IP
address (http://yourIPaddress)
5. Click Publish.
6. Enter the username and password supplied at the time
of sign-up.
7. Click Ok.
• Using Macromedia Dreamweaver
The following article explains how to publish your site
using Dreamweaver. The website is usually created locally
first and then published to the web server.
To initially create your website locally, please follow
these steps:
Note: This only needs to be done the first time you create
your website.
1. Open Dreamweaver on your local machine.
2. From the Site menu select Manage Sites.
3. Click New.
4. Enter a name for your website.
5. Choose if you will be using a server technology like
ASP.Net.
6. Select Edit local copies on my machine.
7. Enter the path to the folder you would like to use
to store your website.
8. Click Next.
9. Select FTP as the method used to connect to your remote
server.
10. Enter the necessary information:
* Hostname: enter your domain name or IP address
* Folder: this field can be left blank
* FTP login: enter your FTP username
* FTP password: enter your FTP password
11. Click Test Connection to ensure Dreamweaver can connect
to the server.
12. Click Next.
13. Choose if you wish to enable checking in and checking
out of file. This option is recommended if multiple people
will be working on the pages in your website.
14. Click Next.
15. Click Done.
To publish your site, please follow these steps:
1. Open Dreamweaver on your local machine.
2. From the Files section click on the website folder on
your local machine.
3. Click the blue up arrow to publish your website.
Note: If you prefer to publish a single page, select the
page and click the blue up arrow.
What is SmarterStats
What is SmarterStats?
SmarterStats Enterprise is a statistics analysis program
developed by Smartertools. Each time your website is accessed
from a web browser, a log file is created that stores the
activity on your site. SmarterStats allows us to provide
you with a graphical display of this activity. You can login
through a web based interface and view this activity in
the form of various reports.
When will SmarterStats be available for my site?
We are currently in the process of moving all of our existing
customers that receive stats over to our SmarterStats server.
Once your site is moved over you will receive an email with
your login information. Customers with multiple hosting
accounts with HostMySite may receive login information for
some sites and not others. Once each site has been moved
over we will let you know.
What is a Report Item?
The Report Items break down various aspects of the traffic
to your site into individual reports. These reports include
information about each hit to your site as well as the location
of where the visitor originated from. Some examples of Report
Items include Top Pages by Views/Visits, Top Referring Sites,
Top Search Keywords, Total Hits from US States and Top Pages
by Bandwidth.
What is a Standard Report?
The Standard Reports combine various Report Items into a
comprehensive report that can be used to analyze different
aspects of your website traffic. Some examples of Standard
Reports include Search Engine Optimization Report, Site
Activity Report and Marketing Report.
What is a Custom Report?
Custom Reports can be created based on any of the Report
Items you wish to view. All of the Report Items are made
available and you pick only the ones you wish to view. You
can create multiple custom reports, depending on how you
wish to combine information. Once a custom report is configured
it will remain in your Custom Reports list until you decide
to change it or remove it.
What is an Interactive Report?
The Interactive Reports allow you to view traffic for individual
pages within your website. Some examples of Interactive
Reports include Direct Referrals by Page, Entry & Exit
Pages by Page and IP Bandwidth by Image.
Can I email the reports?
Each report generated can be sent to upto 3 email addresses
either at the time the report is generated or they can be
sent on a regular basis, either daily, weekly or monthly.
You can specify the email addresses each time a report is
sent.
How do I configure
Database connections
Select the type of database you wish to use and enter a
name for the database.
To create a new Database, please follow these steps:
1. Open a web browser and connect to your Plesk Control
Panel located at http://ip address:8443.
2. Login as the Administrator using the information sent
to you in your setup email.
3. Click Domains from the General menu.
4. Click the Domain Name you are adding the database for
under the Domains section.
5. Click Databases from the Services section.
6. Click Add New Database from the Tools section.
7. Enter the appropriate information:
* Database Name: enter the name of the database
* Type: select the type of database you wish to create
8. Click Ok.
E-mail: info@interwovenweb.com
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